Reliance Communications
 
SMS Solutions Customer Care
 

Power in your palm – Our SMS based solutions will provide you quick & easy access to information, first level support and will help you to keep control of your services.

Quick & easy access to information,
First level support
And will help you to keep control of your services.

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Postpaid
  • To know details of the following features, SMS to Shortcode (toll-free).  E.g. to check your bill details, type BILL and send it to 55444. SMS keywords are not case sensitive. Download

  • Your Need SMS Key word Short Code
    Know your Unbilled, Bill & Credit Limit
    Latest unbilled amount Unbilled 55444
    Last bill Amount and Payment due date Bill 55444
    Check your Credit Limit CL 55444
    Check Last Payment, Last 3 Payments & Tariff Plan details
    To check last payment details LP 55444
    Check details of your last 3 payments LAST3 55444
    To Know your base tariff plan MYPLAN 55444
    Check Local Call & SMS charges CHRGLOC 55444
    Check STD Call & SMS charges CHRGSTD 55444
    Active packs (Voice / SMS / Data) MYPACKS 55444
    Need Itemized Bill
    Subscribe for ITEMISED BILLING @ Rs.50/month. ACT ITBILL 55444
    To unsubscribe from Itemized Bill DACT ITBILL 55444
    Request for Duplicate Bill
    Duplicate Bill copy by Courier DUPBILL COURIER 55444
    Duplicate Bill copy by Email DUPBILL EMAIL 55444
    Duplicate Bill copy by Fax DUPBILL FAX 55444
    Get your Bill in your Mail Box
    Join us in the fight against Global Warming, switch to Ebill ACT EBILL
    <EMAIL ADDRESS>
    55444
    Deactivate EBILL / switch to paper bill DACT EBILL 55444
    Want to make STD Call
    Activate your STD calling facility anytime-anywhere ACT STD 55444
    Want to deactivate STD calling facility DACT DND 55444
    Roam freely
    Activate roaming and stay connected to your near ones while roaming anywhere in India ACT NATROAMING 55444
    Deactivate Roaming facility DACT NATROAMING 55444
    Planning to go abroad, know about our International roaming services INFO INTROAMING 55444
    Call Management services
    In case you are unable to take your calls, our call divert feature will enable you to divert your calls to another phone. Check information related to service activation INFO CALLDIV 55444
    Connect two persons simultaneously and set up conferencing using our Call Conferencing facility. Check information related to service activation INFO CALLCONF 55444
    Value Added Services
    Subscribe VAS @ service subsription charges applicable START 121
    Unsubscribe VAS @ free STOP 121
    Get list of VAS active on your phone MYVAS 55444
    Subscribe for Reliance Caller tune services and greet your callers with songs of your choice. To subscribe caller tune services ACT CRBT 55444
    Deactivate Caller tune services DACT CRBT 55444
    Subscribe for Reliance Missed call alert services and get details of calls attempted on your MDN when your phone was switched off/out of reach/not reachable. ACT MCA 55444
    Unsubscribe Missed Call Alert Services DACT MCA 55444
    Check basic information about MMS Services INFO MMS 55444
    Check basic information about GPRS Services INFO GPRS 55444
    Offers
    Get latest offers OFFERS 55444
    Customer Care
    Check status of Request / Complaint STATUS < COMPLAINT NO > 55444
    Locate Us
    Check address of your nearest Reliance Stores GALLERY < PINCODE > 55444
Prepaid
  • To know details of the following features, SMS to Shortcode (toll-free).  E.g. to check your bill details, type BAL and send it to 55333. SMS keywords are not case sensitive. Download

Your Need SMS Key word Short Code
Get your account information
Main Account Balance & Validity BAL 55333
Mobile Data Balance MBAL 55333
Last Recharge Details LRD 55333
Tariff Information MYPLAN 55333
Active packs (Voice / SMS / Data) MYPACKS 55333
Value Added Services
Subscribe VAS @ service subsription charges applicable START 121
Unsubscribe VAS @ free STOP 121
Get list of VAS active on your phone MYVAS 55333
Subscribe for Reliance Caller tune services and greet your callers with songs of your choice. To subscribe caller tune services ACT CRBT 55333
Deactivate Caller tune services DACT CRBT 55333
Subscribe for Reliance Missed call alert services and get details of calls attempted on your MDN when your phone was switched off/out of reach/not reachable. ACT MCA 55333
Unsubscribe Missed Call Alert Services DACT MCA 55333
Check basic information about MMS Services INFO MMS 55333
Check basic information about GPRS Services INFO GPRS 55333
Offers
Get latest offers OFFERS 55333
Customer Care
Check status of Request / Complaint STATUS <COMPLAINT NO > 55333
Locate Us
Check address of your nearest Reliance Stores GALLERY <PINCODE> 55333
 
View our exciting demo video. They will guide you through all the necessary step & procedures involved to manage a specific service.